Legal
Refund Policy
Last updated November 6, 2026
Short version: the SNAPOUT course is a one-time CA$1,650 purchase with 12 months of access. There is no SNAPOUT subscription to cancel and nothing renews automatically.
Refunds
- [TO CONFIRM BEFORE LAUNCH: refund window and conditions]
- If you were charged by mistake (for example a duplicate payment), email us and we'll refund the extra charge.
- Where your local consumer law gives you a right to a refund, we'll honour it.
- Refunds are issued through Stripe to the payment method you used. When a purchase is fully refunded, course access on that account ends.
If you paid with Klarna
- Klarna paid SNAPOUT the full course price and you repay Klarna on the schedule you agreed with them. This is financing, not a subscription, so it can't be "cancelled" like one.
- Finishing the course early, or not using it, does not change what you owe Klarna.
- If a refund is approved, we issue it through Stripe and Klarna adjusts or closes your payment plan. Questions about your instalments, due dates or interest go to Klarna (the Klarna app or klarna.com).
When your access ends
Your 12 months of access end on the date shown in your learning hub (account menu). Nothing is charged at that point. If we ever offer an extension, it will be a separate purchase that you choose.
Earlier monthly members
If you joined on the earlier US$97/month membership, your plan continues on the terms you signed up with. You can still manage or cancel it from your learning hub (account menu → Manage subscription).
Contact
Billing questions: snapout.reachelp@outlook.com.